Privacy Policy

Privacy Policy for Marlech

Effective From: April, 2025

Introduction

Marlech ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website www.marlech.com ("Site"). By using our services, you agree to the practices described in this policy.

Information We Collect

• Personal Data: Name, email address, phone number, billing/shipping address, login credentials
• Transactional Data: Orders, payments, support messages
• Technical Data: IP address, browser/device details, clickstream
• Cookies & Tracking: See Section 6

How We Use Your Information

• To process orders and personalize your experience
• To provide customer service and respond to inquiries
• For marketing and promotional purposes (only with consent)
• To detect, prevent, and address technical or security issues
• To improve and analyze website performance

Sharing and Disclosure

We do not sell your personal data. We may share data with trusted third parties under these circumstances:

• Payment and shipping service providers
• Analytics tools like Google Analytics (anonymized data)
• Legal entities if required by law or for the defense of legal claims

Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. If you want your data deleted, please email us at support@marlech.com.

Cookies and Tracking Technologies

Our website uses cookies for improved user experience and site functionality. These include:

• cids: internal tracking/session ID (1 year)
• color_scheme: stores the preferred theme (8 months)
• frontend_lang: language preference (8 months)
• session_id: session-specific ID (1 week, HttpOnly)
• tz: timezone info (session only)

Cookie Types Used:

• Essential Cookies: Required for website functionality
• Functional Cookies: Remember your preferences and settings
• Session Cookies: Active only during your browsing session

You can manage or disable cookies in your browser settings.

Your Rights, as per applicable data protection laws (e.g., GDPR), you have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate data
• Delete your personal data
• Withdraw consent to processing at any time
• Request data portability
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at support@marlech.com.

1. Data Security
   We implement appropriate security measures including SSL encryption, secure data storage, firewalls, and regular audits to protect your data against unauthorized access or loss.
2. Children’s Privacy
   Our website and services are not intended for individuals under the age of 10. We do not knowingly collect data from children. If we learn that a child’s data has been collected, we will delete it immediately.
3. Changes to This Policy
   We may update this Privacy Policy periodically. All changes will be posted on this page with the updated effective date. We encourage you to review it regularly.
4. Contact Us
   Marlech
   Email: support@marlech.com
   Website: www.marlech.com