Shipping Information
Delivery Options
- Standard Shipping: Delivery within 5–7 business days.
Shipping Charges
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Domestic (India):
- Free standard shipping on orders over ₹399.
- ₹42 for orders below ₹399.
-
International:
- We currently do not ship internationally. Please contact us for more information.
- International shipping may be added in the future.
Estimated Delivery Times by Region
- Metro Cities: 5–6 business days
- Tier-2 Cities: 6–7 business days
- Remote Areas: 7–8 business days
Order Processing
- Orders are processed within 1–2 business days.
- Tracking information will be emailed once the order is shipped.
- You can track your order on our website via the [Order Tracking Page].
Delivery Partners
We partner with reputable couriers such as Shiprocket, Delhivery, Blue Dart, DTDC, India Post, or other trusted logistics partners for domestic deliveries.
Packaging & Handling
Orders are carefully packaged to prevent damage during transit.
Return and Exchange Policy
Eligibility
- Returns or exchanges are accepted within 7 days of delivery.
- Items must be unused, unwashed, and in original packaging with tags intact.
Non-Returnable Items
- Custom-made or personalized products
- Beauty products, innerwear, and accessories
- Special items purchased during sales or with special conditions
Return Process
- Email us at marlechshopping@gmail.com or contact us via the Contact Us page with your order number and reason for return.
- Our team will provide return instructions.
- Once the item is received and inspected, we’ll process your refund or exchange.
Refunds
- Refunds are processed to the original payment method within 5–10 business days after receiving the returned item.
- Original shipping charges are non-refundable unless the return is due to our error.
- Note: Refund processing may take longer depending on your bank or payment provider.
Exchanges
- Exchanges are subject to product availability.
- If the desired item is unavailable, a refund will be issued.
- Exchanges for size mismatch are allowed within 7 days of delivery. Please see our complete Size Chart before placing an order.
For more Information, Please visit Returns and Refunds
Changes to Policies
We reserve the right to update these policies at any time. Changes will be effective immediately upon posting on this page.
For any queries or concerns regarding shipping, returns, or exchanges, please contact us via our Contact Us page.
Last Updated: 10th September, 2025