Shipping Information
Delivery Options
Standard Shipping: Delivery within 5–7 business days.
Shipping Charges
Domestic (India):
- Free standard shipping on orders over ₹399/-.
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₹42 for orders below ₹399/-.
International:
- We currently don't ship internationally yet. Contact Us for more information.
Order Processing
- Orders are processed within 1–2 business days.
- Tracking information will be emailed once the order is shipped.
Delivery Partners
We partner with reputable couriers like Delhivery, Blue Dart, India Post or other Trusted Logistics Partners for domestic deliveries.
Return and Exchange Policy
Eligibility
- Returns or exchanges accepted within 7 days of delivery.
- Items must be unused, unwashed, and in original packaging with tags intact.
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The following items are non-returnable:
- Custom-made or personalized products.
- Beauty products, innerwear, and accessories.
- Special Items purchased during sales or with special conditions.
Return Process
- Email us at support@marlech.com, reach ott to us via the Contact Us page, with your order number and reason for return.
- Our team will provide return instructions.
- Once the item is received and inspected, we'll process your refund or exchange.
Refunds
- Refunds are processed to the original payment method within 5–10 business days after receiving the returned item.
- Shipping charges are non-refundable unless the return is due to our error.
Exchanges
- Exchanges are subject to product availability.
- If the desired item is unavailable, a refund will be issued.
Changes to Policies
We reserve the right to update these Conditions at any time. Changes will be effective immediately upon posting on this page.
For any queries or concerns, please contact us via our Contact Us page.
Last Updated: 12th April, 2025